Privacy Policy

– The Slow Life Naturopath

At The Slow Life Naturopath, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).

1. Information We Collect

To provide our naturopathic services, we may collect the following personal information:

  • Your full name

  • Contact details (such as phone number and email address)

  • Details regarding your presenting complaint

  • Medical history and health-related information

  • Lifestyle and wellness details

  • Pathology results

  • Appointment, billing, and payment information

All information is collected lawfully and only when relevant to your care.

2. How We Use Your Information

We use your personal information to:

  • Deliver naturopathic consultations and care

  • Schedule appointments and manage communications

  • Process payments and maintain records

  • Share health-related updates, reminders, or resources

  • Respond to your enquiries or feedback

Your information is used only for the purpose it was collected, or as required by law.

3. When We Might Share Your Information

We treat your personal information confidentially, but it may be shared:

  • With your consent, to other health professionals involved in your care

  • If required by law (e.g. court orders or legal investigations)

  • With service providers (e.g. IT, payment processors) who support our practice, under confidentiality agreements

We ensure third parties comply with privacy standards.

4. Keeping Your Information Secure

We take all reasonable steps to protect your personal information from unauthorised access, loss, or misuse. This includes secure data storage and protection of digital systems. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute safety.

5. Access and Corrections

You have the right to request access to the personal information we hold about you. You may also ask us to correct any details that are inaccurate, incomplete, or out of date.

To make a request, please contact us via email:
📧 Theslowlifenaturopath@outlook.com